CarrierChat: ConnectiCare's Focus on Mental Health, Customer Support and Market Trends

Healthcare is complex, confusing and frustrating at times.

During this season, we'll be catching up with local carrier partners from across New England to get their view on healthcare and the health insurance landscape in Connecticut along with the strategies they have in place for cost containment, member experience, product innovation, and more. Eric Galvin, President of Connecticare, joins us to discuss their unique response to the pandemic, their focus on mental health and wellbeing with WellSpark, what they are doing with alternative networks, and how they are engaging members.

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