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Virtual Open Enrollment: What We Learned & Best Practices

Last year’s open enrollment was anything but business as usual.

In this quick-hit podcast episode, we take a step back to reflect on what we've learned from virtual open enrollment in 2020 and what we'd like to continue implementing in the future, even when we are able to resume in-person activities. Katelyn Ayala, Benefits and HRIS Specialist at Paradigm Precision, joins Host Jeff  Cross to discuss how their organization had to pivot from a completely hands-on, in-person open enrollment to a virtual experience. This episode covers how that transition happened, what the feedback was from employees and what Katelyn has learned in the process that Paradigm will continue to implement going forward.

Do you like what you're hearing? Subscribe to our Friends with Employee Benefits podcast to access biweekly episodes on employee benefits and HR-related topics.


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