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OneDigital Introduces Impact Studio
ONEDIGITAL TECHNOLOGY
Technology & Innovation
Our innovation puts people and performance at the center, transforming how clients and teams experience technology, insights, and solutions that truly matter.
Where Human Expertise Meets Intelligent Technology
We are a human capital organization—and our greatest value is the time our people spend solving our clients’ most complex challenges. Our AI capabilities are designed to protect and expand that time, acting as intelligent coworkers that enhance how our teams think, connect insights, and deliver value.
As client needs grow more complex in an ever-changing environment, expectations are higher than ever. Clients rely on us to deeply understand their business, anticipate industry dynamics, and deliver the right solutions with confidence and speed. Our AI models help make that possible by connecting data and insights across a client’s full portfolio—spanning benefits, risk, HR, retirement, and beyond—in ways that few organizations can match.
Today, our teams work alongside more than a dozen internal AI-powered coworkers every day. By automating manual tasks, surfacing real-time insights, and enabling cross-domain intelligence, these capabilities give our people back the gift of time—allowing them to focus on what matters most: strategic guidance, meaningful client engagement, and better outcomes.
Impact Studio empowers our clients to see clearly, plan confidently, and act decisively. By combining AI-driven insights with real-time modeling, the platform helps organizations optimize benefits, total rewards, and retirement programs—driving measurable impact while keeping costs under control.
Our process automation and API integrations transform the way clients interact with their data and programs. By streamlining workflows, eliminating manual tasks, and enabling real-time access to accurate information, we save time, reduce errors, and elevate the overall client experience—setting a new standard across the industry.
Technology That Saves Time, Drives Decisions, and Delivers Value
50%
Of OneDigital's workforce is AI-enabled.More than half of OneDigital’s organization is powered by AI-driven tools that streamline workflows, reduce manual tasks, and free up time for higher-value, client-facing work.
$2.7M+
Revenue Impact from Time SavingsThrough automation, AI, and integrated technology, OneDigital has generated more than $2.7 million in revenue impact by reclaiming time across teams and redirecting it toward higher-value, client-driven activities.
“Innovation happens when creative people come together to solve real problems that make a real difference in people’s lives. That’s exactly what OneDigital has been doing for 25 years.”
Vinay Gidwaney, Chief Product Officer, OneDigital
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What makes our technology approach different?
Learn how OneDigital combines data, AI, and interconnected platforms to create smarter, more engaging experiences for businesses and individuals alike.
OneDigital delivers a connected suite of technology platforms that enhance every aspect of the employer and employee experience. Our proprietary Impact Studio platform enables teams to model cost-saving levers, produce strategic roadmaps, and gain deeper visibility into benefits and retirement programs.
For risk management clients, we offer a secure coverage portal, and individual clients have access to digital tools for portfolio visibility, financial education, and personalized guidance.
Beyond that, OneDigital’s technology ecosystem includes:
- Benefits education and communications platforms with predictive analytics and survey tools.
- Care navigation solutions integrated with analytics for data-driven employee support.
- Digital hosting and engagement analytics, helping employers understand participation and optimize campaigns.
- Open enrollment technology featuring interactive virtual guides and personalized decision support.
- Turnkey wellbeing and mental health platforms, offering on-demand resources and content calendars for year-round engagement.
- These connected systems empower employers to improve engagement, drive informed benefits decisions, and achieve measurable outcomes.
OneDigital uses artificial intelligence (AI) to enhance efficiency, decision-making, and client experiences across our organization.
Internally, we’ve introduced several AI-powered colleagues and functions that help our teams automate administrative work such as complete complex document review and make data-driven decisions faster.
Externally, AI enhances our client-facing solutions through:
- Impact Studio, which leverages AI insights to model plan design changes and forecast cost savings.
- AI-enabled chatbots that answer routine benefits questions for our plan participants, reducing HR workload and improving employee access to accurate information.
- Predictive analytics for care navigation, engagement scoring, and benefits optimization.
- Through responsible use of AI, OneDigital helps employers and employees make smarter, faster, and more confident benefits and financial decisions.
Impact Studio is OneDigital’s proprietary analytics and modeling platform that delivers unparalleled visibility into your benefits, total rewards, and retirement programs.
Powered by real-time data and AI insights, Impact Studio allows employers to:
- Identify and model cost drivers.
- Simulate plan design changes and forecast outcomes.
- Align total rewards strategies with employee engagement and retention goals.
The platform also integrates sophisticated benchmarking, industry intelligence, and employee survey results, enabling employers to connect employee value drivers directly to their benefits strategy and spending decisions. This allows organizations to invest where it matters most to their people while maintaining cost efficiency and competitiveness.
Impact Studio is used nationwide by OneDigital’s employee benefits and financial services consulting teams, giving clients actionable insights that transform how they manage programs and allocate resources.
OneDigital maintains a comprehensive data privacy and security framework to safeguard client information across all platforms and integrations.
Our approach includes:
- Compliance with HIPAA and execution of Business Associate Agreements (BAAs) with clients and vendors handling PHI/PII.
- SOC 2 Type II attestation, achieved through an independent audit, validating that OneDigital’s systems meet rigorous standards for security, availability, and confidentiality. This level of certification is rare among national benefits and HR consulting firms, underscoring OneDigital’s commitment to enterprise-grade data protection and operational excellence.
- Encryption of data in transit and at rest, with strict access controls and data retention policies.
- Privacy-by-design principles embedded into product development and AI workflows.
- Continuous employee training and auditing to uphold compliance and cybersecurity best practices.
By combining regulatory compliance with independently verified security practices, OneDigital delivers the transparency, reliability, and trust that clients expect from a leading technology-enabled advisory firm.
OneDigital goes beyond offering white-labeled point solutions by developing tools that integrate across our full platform of interconnected insurance, financial services, and workplace consulting solutions—creating a seamless digital experience for employers and employees.
Our leadership is defined by:
- Proprietary innovation, including platforms like Impact Studio, which transform complex data into clear, actionable insights.
- Seamless integration across benefits, HR, retirement, and risk management technologies to deliver a single, cohesive experience.
- AI and analytics that personalize engagement, automate decision support, and forecast outcomes with precision.
- Strategic partnerships with leading technology providers, ensuring continuous advancement and scalability.
- A human-centered design philosophy, using technology to enhance—not replace—the relationships that define OneDigital’s service model.
By blending innovation with integration, OneDigital delivers a truly connected ecosystem that empowers clients to make smarter decisions, drive performance, and future-proof their people strategy.