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OneDigital Launches DEX Coworker
ONEDIGITAL AI, TECHNOLOGY & INNOVATION
Fierce Intelligence
We've spent years building AI into how we work — so our clients benefit from intelligence that's already pressure-tested. From claim-level cost analytics to workforce transformation advisory, our platforms and AI investments turn data into decisions that matter.
Fierce Intelligence, Powered by AI
AI runs through everything we do — amplifying how our people work, driving precision cost containment, and guiding workforce transformation. Every bit proven here first.
OneDigital's AI is built on top of an integrated advisory model spanning benefits, insurance, financial services, and human capital management. That foundation means every insight our AI surfaces is connected across all the strategies we bring to a business — so employers get a unified picture instead of siloed recommendations. Every advisor, consultant, and producer carries the intelligence of the entire organization into every conversation, delivering the kind of depth and precision that changes outcomes for clients and their people.
Impact Studio consolidates real-time data across health benefits, retirement, total rewards, and HR spending into a single interface — giving employers and consultants a live, cross-portfolio view of where money is going, where it's well-spent, and where savings exist. Employers can model plan design changes before implementing them, run five-year projections across scenarios, benchmark spending against verified peers, and connect employee survey data directly to investment decisions. Claim-level intelligence identifies exactly what's driving costs and prescribes specific interventions — with a continuous, AI-powered action plan and measurable results.
AI is reshaping every workforce, in every industry, faster than most organizations have had time to prepare for. OneDigital's Workforce AI Advisory practice gives employers a structured path forward — from understanding where your organization stands today, to building the strategy, programs, and people capabilities to lead what's coming. With 400+ HR experts and a deep employer advisory methodology, our team brings both the human and business dimensions of workforce transformation into every engagement, helping organizations move from uncertainty to clarity and from conversation to action.
OneDigital has spent years embedding AI across our own operations — from recruiting and onboarding to benefits administration and competitive intelligence — accumulating the kind of real-world experience that can't be shortcut. That track record has drawn recognition from organizations like Microsoft and Harvard Business Review as a benchmark for how forward-thinking employers lead AI adoption from the inside out. When we advise clients on workforce transformation and cost strategy, we're drawing from a foundation we've already built, tested, and refined ourselves.
OneDigital maintains direct API connections with today's leading carriers — enabling real-time access to plan data and instantaneous RFP and quoting services that move at the speed our clients need. By connecting systems, streamlining workflows, and enabling real-time access to accurate information, we reduce errors and elevate every client touchpoint — setting a new standard for what a technology-forward benefits partner looks like.
Technology That Saves Time, Drives Decisions, and Delivers Value
50%
Of OneDigital's workforce is AI-enabled.More than half of OneDigital’s organization is powered by AI-driven tools that streamline workflows, reduce manual tasks, and free up time for higher-value, client-facing work.
$2.7M+
Revenue Impact from Time SavingsThrough automation, AI, and integrated technology, OneDigital has generated more than $2.7 million in revenue impact by reclaiming time across teams and redirecting it toward higher-value, client-driven activities.
NEW BOOK COMING SOON
Workforce Intelligence by Mike Sullivan & Vinay Gidwaney
AI isn't coming for your company — inaction is.
Workforce Intelligence: A People-First Playbook for Leading Your Company Through AI Transformation treats AI transformation as a people decision, not a tech one. Inside, you'll get:
- A roadmap for managing AI as talent — recruited, supervised, and developed, with human judgment in the loop at every step
- The WI Score: a single measure of how a blended human-and-AI workforce actually performs
- A real case study, built and run inside OneDigital's own 6,000-person firm
Available August 25!
AI Hub for Employers and HR Leaders
Your Workforce AI Strategy Starts with the Right People Partner.
Explore resources, frameworks, and expert guidance built to help HR leaders turn AI activity into intentional, people-first strategy.
“Innovation happens when creative people come together to solve real problems that make a real difference in people’s lives. That’s exactly what OneDigital has been doing for 25 years.”
Vinay Gidwaney, Chief Product Officer, OneDigital
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What makes our technology approach different?
Learn how OneDigital combines data, AI, and interconnected platforms to create smarter, more engaging experiences for businesses and individuals alike.
OneDigital delivers a connected suite of technology platforms that enhance every aspect of the employer and employee experience. Our proprietary Impact Studio platform enables teams to model cost-saving levers, produce strategic roadmaps, and gain deeper visibility into benefits and retirement programs.
For risk management clients, we offer a secure coverage portal, and individual clients have access to digital tools for portfolio visibility, financial education, and personalized guidance.
Beyond that, OneDigital’s technology ecosystem includes:
- Benefits education and communications platforms with predictive analytics and survey tools.
- Care navigation solutions integrated with analytics for data-driven employee support.
- Digital hosting and engagement analytics, helping employers understand participation and optimize campaigns.
- Open enrollment technology featuring interactive virtual guides and personalized decision support.
- Turnkey wellbeing and mental health platforms, offering on-demand resources and content calendars for year-round engagement.
- These connected systems empower employers to improve engagement, drive informed benefits decisions, and achieve measurable outcomes.
OneDigital uses artificial intelligence (AI) to enhance efficiency, decision-making, and client experiences across our organization.
Internally, we’ve introduced several AI-powered colleagues and functions that help our teams automate administrative work such as complete complex document review and make data-driven decisions faster.
Externally, AI enhances our client-facing solutions through:
- Impact Studio, which leverages AI insights to model plan design changes and forecast cost savings.
- AI-enabled chatbots that answer routine benefits questions for our plan participants, reducing HR workload and improving employee access to accurate information.
- Predictive analytics for care navigation, engagement scoring, and benefits optimization.
- Through responsible use of AI, OneDigital helps employers and employees make smarter, faster, and more confident benefits and financial decisions.
Impact Studio is OneDigital’s proprietary analytics and modeling platform that delivers unparalleled visibility into your benefits, total rewards, and retirement programs.
Powered by real-time data and AI insights, Impact Studio allows employers to:
- Identify and model cost drivers.
- Simulate plan design changes and forecast outcomes.
- Align total rewards strategies with employee engagement and retention goals.
The platform also integrates sophisticated benchmarking, industry intelligence, and employee survey results, enabling employers to connect employee value drivers directly to their benefits strategy and spending decisions. This allows organizations to invest where it matters most to their people while maintaining cost efficiency and competitiveness.
Impact Studio is used nationwide by OneDigital’s employee benefits and financial services consulting teams, giving clients actionable insights that transform how they manage programs and allocate resources.
OneDigital maintains a comprehensive data privacy and security framework to safeguard client information across all platforms and integrations.
Our approach includes:
- Compliance with HIPAA and execution of Business Associate Agreements (BAAs) with clients and vendors handling PHI/PII.
- SOC 2 Type II attestation, achieved through an independent audit, validating that OneDigital’s systems meet rigorous standards for security, availability, and confidentiality. This level of certification is rare among national benefits and HR consulting firms, underscoring OneDigital’s commitment to enterprise-grade data protection and operational excellence.
- Encryption of data in transit and at rest, with strict access controls and data retention policies.
- Privacy-by-design principles embedded into product development and AI workflows.
- Continuous employee training and auditing to uphold compliance and cybersecurity best practices.
By combining regulatory compliance with independently verified security practices, OneDigital delivers the transparency, reliability, and trust that clients expect from a leading technology-enabled advisory firm.
OneDigital goes beyond offering white-labeled point solutions by developing tools that integrate across our full platform of interconnected insurance, financial services, and workplace consulting solutions—creating a seamless digital experience for employers and employees.
Our leadership is defined by:
- Proprietary innovation, including platforms like Impact Studio, which transform complex data into clear, actionable insights.
- Seamless integration across benefits, HR, retirement, and risk management technologies to deliver a single, cohesive experience.
- AI and analytics that personalize engagement, automate decision support, and forecast outcomes with precision.
- Strategic partnerships with leading technology providers, ensuring continuous advancement and scalability.
- A human-centered design philosophy, using technology to enhance—not replace—the relationships that define OneDigital’s service model.
By blending innovation with integration, OneDigital delivers a truly connected ecosystem that empowers clients to make smarter decisions, drive performance, and future-proof their people strategy.