Release day · August 25, 2026

Workforce Intelligence

AI isn't coming for your company — inaction is. Workforce Intelligence is the operator's playbook for treating AI transformation as a people decision, not a tech one.

By Mike Sullivan & Vinay Gidwaney

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“This book captures something most leaders still misunderstand about AI: this is not primarily a technology shift. It's a people shift. A workforce shift. A leadership shift. What Mike and Vinay have built is not theory. It's a real operating playbook...”

Harley Finkelstein, President, Shopify

“Mike and Vinay understand what most AI books miss: the winners won't be the companies with the best tools, but the ones who figure out the organizational shape to absorb them. This is a playbook for the leaders who refuse to choose between investing in AI and investing in their people.”

Shikhar Ghosh, Professor of Management Practice, Harvard Business School

“Most AI books treat AI as a technology solution. Mike and Vinay get it right. AI should be seen as a tool for cultural transformation with people, and HR, at the center. This playbook should be read by every CEO, particularly small business owners who could both increase productivity and employee job satisfaction with these tools.”

David Marchick, Dean, Kogod School of Business, American University

The Premise

When AI comes for your industry, what you see next determines everything.

One sleepless night, OneDigital co-founder Mike Sullivan ran the numbers on what AI would do to the company he'd spent his career building. By sunrise, he had his answer: a quarter of the workforce, gone. But the moment he looked up from that data, it turned into people. Then into faces — the benefits consultant still on the phone with a client long into the evening, the advisor whose clients trust him with things they haven't told their spouses. That reframe changed everything. AI stopped being a cost story and became a capability story.

Group of business people, designers and software developers working as a team in office

The playbook

Sullivan and Gidwaney didn't wait for a consultant to hand them a framework. They built one.

Inside a 6,000-person firm, under private-equity scrutiny, they turned that reframe into a discipline: Workforce Intelligence — a roadmap for treating AI as talent, a coworker you recruit, supervise, and develop, with human judgment in the loop at every step. At the center is the WI Score: a single measure of how a blended human-and-AI workforce actually performs. Not how big it is. Not what it costs. Whether it's becoming more capable. They argue that number belongs on your dashboard, next to revenue, retention, and margin. Inaction is the threat.  

Workforce Intelligence is the playbook for leaders who see the faces and choose their people. 

 

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Meet the Authors

  • People

    Chief Growth Officer

    Mike Sullivan
    Bio

  • People

    Chief Product Officer

    Vinay Gidwaney
    Bio
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Workforce Intelligence

The People-First Playbook for Leading Your Company Through AI Transformation.

Inside the Book

Scaling AI Inside a Firm Where the Quality of Advice is the Business. No One Was Expendable.

20+ AI CoWorkers

Working alongside 6,000+ cross functional employees.

Each one carries a name, holds a defined role, reports to a human manager, and is reviewed like any other member of the team.

85.5% AI adoption

Compared to 20% average for enterprise AI deployments.

Not from a mandate. From a methodology that treats AI adoption as a people challenge — and measures it the same way.

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