We’re all experiencing it. Longer phone hold times with customer service support, less prompt service at restaurants, reduced flight options when booking a trip for Labor Day weekend, and longer wait times in doctors’ offices.
While COVID-19 could be blamed for these issues two years ago, the issue now lies within the employer. With employee retention at an all-time low, it’s up to business owners to own their part in the issue.
It’s time to take a fresh look at how your programs, communications, benefits and culture are impacting your ability to retain your team. For this reset to be successful, businesses need to reevaluate.
— Shelley McLean, Principal for OneDigital Carolinas
McLean says there are five areas that employers need to improve upon to see a rise in their employee retention rates – Compensation, Benefits, Learning & Development, Culture, and Flexibility.