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OneDigital Company Announces Launch of First Broker-Carrier API Connection

Comprehensive Group Insurance API Platform Delivers Digital Connectivity, Creating Enhanced Customer Experience

ATLANTA, GA – January 26, 2022 –  Centro Benefits Research (Centro), a fully-owned subsidiary of OneDigital, today announced the launch of the first broker-carrier comprehensive Group Insurance API (application programming interface) connection with the Guardian Life Insurance Company of America (Guardian®). This first-of-its-kind API powers digital connectivity between traditional brokers and carriers for the benefit of employers and employees they serve.

The Centro Group Insurance API Platform launched with Guardian enables the seamless and straightforward exchange of client policy information, facilitated today by PDF documents traveling by email. The inaugural API connection provides digital connectivity between Centro and Guardian, enabling all Centro broker partners, including OneDigital, to utilize data in virtually every client interaction, including routine service, renewals, plan consulting and stewardship, RFP, and quoting.

OneDigital has invested significantly in its digital and product initiatives. As a result of the new API, we are enabling our teams to be more efficient so they can spend more time serving their customers and less time on manual connectivity and data sourcing. As such, we are thrilled that the Group Insurance API through Centro has created a more effortless experience for our customers and the employees they serve.
Julie Cape, Executive Vice President of Client Services, OneDigital Enterprise and Select

"Data interoperability in insurance has been a priority over the past decade. With the heightened focus on modernizing customer experiences and the impact data makes in every part of the value chain, API capabilities and modern technology can add tremendous value for all stakeholders," said Beata Rogala, Chief Operating Officer at Centro. "Centro's broker-carrier API connection delivers scalable carrier connectivity that enables operational efficiencies and provides better user experiences throughout the entire policy life cycle."

With recent investments in businesses and talent, OneDigital is continuing to build momentum in technology-based products that improve the customer experience within the employee benefits industry. OneDigital is the first traditional broker to utilize Centro’s Group Insurance API in this new way, advancing the firm’s agendas to bring modern technology to legacy insurance processes, improve the consumer experience, and enable all stakeholders in the system to work more efficiently. To learn more about OneDigital’s recent investments in tech-forward solutions, visit Bold Studio.

About OneDigital

OneDigital delivers strategic advisory consulting and technology-forward solutions to more than 85,000 employers across the nation. As employee health care, wellness, and workplace benefits continue to converge, businesses of all sizes have relied on OneDigital’s exceptional advisory teams for counsel in employee benefits, wellbeing, human resources, pharmacy consulting, property and casualty solutions, as well as the retirement and wealth management services provided through OneDigital Investment Advisors. OneDigital’s commitment to technology and innovation enables its 3,000 advisors to deliver the most modern and intuitive customer experience anywhere in the industry.

OneDigital has been named as a Best Place to Work in Insurance by Business Insurance. For more information, visit

About Centro Benefits Research

Centro Benefits Research is a wholesale employee benefits firm that enables brokers and carriers to deliver the best possible outcomes for their mutual customers through powerful research, deep industry expertise and the creation of digitally focused platform efficiencies that drive business growth. Centro's mission remains squarely focused on bringing modern technology to a legacy insurance process and helping all stakeholders in the system work more effectively. Benefits Research is a OneDigital company. For information, visit

GUARDIAN® is a registered trademark of The Guardian Life Insurance Company of America. ©Copyright 2021 The Guardian Life Insurance Company of America, New York, N.Y. 2022-132468 (Exp 1/24).