As Vice President Benefits Administration Operations, Ben is a dynamic, motivated, and client-focused leader of operations determined to implement innovative strategies that drive operational efficiency.

He directly oversees the Benefits Administration Technology department, which includes the Client Success and Fulfillment teams. These teams configure benefit administration platforms for OneDigital clients, including Employee Navigator, Ease, GoCo, Zenefits, etc., and support customers in the use of these systems and provide timely and accurate processing of associated eligibility changes.

Ben also manages BPO vendor partners and governance process, with the goal of helping corporate and field offices optimize their operations so that they can continuously improve their results.

He is a graduate of Sage School of Management and Norwich University. Ben served his country as a Sergeant in the US Army and married to his wife Rachel and are parents.

Melissa Blake is the Employee Benefits Education Lead at OneDigital with over 13 years of benefits experience. A strategic communications and engagement consultant, she has put the focus on the human element of employee benefits throughout her career: speaking to employees as people, connecting benefits to employees’ needs, and making the most of the employer’s investments. Her guiding principle is that people don’t appreciate what they don’t understand – helping to inform each of her recommendations, actions, and deliverables.